Chevrolet Roadside Assistance

The Chevrolet roadside assistance program comes with the new vehicle limited warranty. It offers services such as emergency towing, battery jump start, fuel delivery services, lock out service and flat tire change. The Chevrolet roadside assistance begins at the date of delivery to the first owner (in-service date) or the date of first use.

What is Covered Under the Chevrolet Roadside Assistance?

Chevrolet roadside assistance offers the following services: Emergency Towing: If the vehicle becomes inoperable due to a mechanical breakdown, Chevrolet will provide towing to the nearest Chevrolet dealership. Battery jump start: If your battery needs a jump, Chevrolet will send a service operator out to jump start the battery. Fuel Delivery Service: If you run out of fuel, Chevrolet will deliver a supply of fuel, enough to get to the nearest service station. Lock Out Service: If you are locked out of your vehicle, Chevrolet will help to get you back into your vehicle. A remote unlock may be available if the vehicle is equipped with On-Star. Flat Tire Change: If you get a flat tire, a service operator will be dispatched to attempt to change the flat tire for a spare.

The Chevrolet Roadside Assistance programs covers all the items listed above. For items not covered refer to the "What is Not Covered" section of the Chevrolet Roadside assistance portion of the owners manual.

How Long is the Chevrolet Roadside Assistance?

The Chevrolet Roadside Assistance applies for 5 years or 100,000 miles, whichever comes first.  It begins on the day of delivery to the first owner or the day of first use. It is not transferable from one owner to the next. Normally, an auto extended warranty will include a roadside assistance program that will over benefits beyond the end date of the Chevrolet roadside assistance program.

How to Contact the Chevrolet Factory Roadside Assistance

If the vehicle is equipped with On Star, then to receive roadside assistance service, just press the blue On Star button. If the vehicle is not equipped with On Star, the just call 1-800-243-8872 and a Chevrolet roadside assistance service representative will help you with your needs. If you have any concerns or comments you can mail them to Chevrolet at P.O. Box 33170 Detroit, MI 48232-5136.

*The Chevrolet roadside assistance program was obtained from the 2011 Chevrolet Owner's Manual. For the latest information please advise the roadside assistance section of your owners manual.