Lexus Roadside Assistance

The Lexus roadside assistance program is a part of the new vehicle limited warranty. It offers services such as flat tire change, emergency towing, battery jump start, lock out service, and fuel delivery service. The Lexus roadside assistance program begins the day the vehicle is delivered to the first owner (in-service date) or the day of first use.

What is Included In the Lexus Roadside Assistance?

The Lexus roadside assistance program includes the following services: Emergency Towing: Lexus will tow the vehicle to the nearest authorized Lexus dealer as long as the vehicle is inoperable due to a warranty-related disablement. Fuel Delivery Assistance: If the vehicle runs out of gas, then Lexus will deliver enough fuel to get you to the nearest gas station..  Lock Out Assistance: Lexus will send someone to get you back into your vehicle and on your way. Flat tire change and jump start assistance is available as well. The Lexus roadside assistance program includes what is listed above. For a list of what is not covered refer to the "What is Not Covered" section of the Roadside Assistance portion of the warranty booklet.

How Long is the Lexus Roadside Assistance?

The Lexus roadside assistance program applies for 4 years or 50,000 miles, whichever comes first. It begins the day the vehicle is delivered to the first owner or the first day of use. The Lexus roadside assistance program is fully transferable from one Lexus owner to the next with little work needed on the previous or current owner's part. There are extended auto warranties available that will extend roadside assistance benefits past the Lexus roadside assistance program expiration.

How to Contact the Lexus Factory Roadside Assistance

To recieve roadside assistance just call 1-800-255-3987 (Option 1) and a Lexus roadside assistance service representative will help you with your needs. If you have any concerns or comments you can mail them to Lexus Customer Assistance Center P.O. Box 2991-Mail Drop L201 Torrance, CA 90509-299.

*The Lexus Roadside Assistance information was obtained from the 2011 Lexus Warranty and Maintenance booklet. For the latest information please advise the Roadside Assistance section of your warranty booklet.