Lincoln Roadside Assistance

The Lincoln roadside assistance program is an extension of the new vehicle limited warranty. It offers services such as winching, flat tire change, emergency towing, battery jump start, and fuel delivery service. The Lincoln roadside assistance program begins the day the vehicle is delivered to the first owner or the day of first use.

What is Included In the Lincoln Roadside Assistance?

The Lincoln roadside assistance program includes the following services: Emergency Towing: Lincoln will tow the vehicle to the nearest Lincoln dealership, or tow it to
your selling dealership if it is within 35 miles. Flat tire change: Lincoln will change a flat tire as long as there is a useable spare within the vehicle. Fuel delivery: Lincoln will deliver up to 2 gallons of gas for up to 2 times per year if you run out of fuel. Jump starts: Lincoln will jump start the battery if the vehicle will not crank. Lock-out assistance: if you are locked out of your vehicle, Lincoln will help you get back into it. The cost of a replacement key is the responsibility of the customer. Winching: the Lincoln vehicle must be within 100 feet of a paved or
county-maintained road in order for Lincoln to winch the vehicle.

The Lincoln roadside assistance program includes what is listed above. For a list of what is not covered refer to the "What is Not Covered" section of the Roadside Assistance portion of the warranty booklet.

How Long is the Lincoln Roadside Assistance?

The Lincoln roadside assistance program applies for 5 years or 50,000 miles, whichever comes first. It begins the day the vehicle is delivered to the first owner or the first day of use. The Lincoln roadside assistance program is fully transferable from one Lincoln owner to the next with little work needed on the previous or current owner's part.

There are extended auto warranties that will provide roadside assistance after the Lincoln roadside assistance expires.

How to Contact Lincoln Factory Roadside Assistance

In order to contact the Lincoln roadside assistance just call 1-800-241-3673.  You will speak to a roadside assistance service representative that will be able to help you with your roadside assistance needs. If you have question, concerns, or comments you can mail them to Ford Motor Company Customer Relationship Center at P.O. Box 6248 Dearborn, MI 48126

*The Lincoln Roadside Assistance information was obtained from the 2011 Lincoln Warranty booklet. For the latest information please advise the Roadside Assistance section of your warranty booklet.