Saturn Roadside Assistance
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Along with the Saturn new vehicle limited warranty comes a roadside assistance program. The Saturn roadside assistance program offer services such as emergency towing, battery jump start, fuel delivery services, lock out service and flat tire change. The Saturn roadside assistance begins at the date of delivery to the first owner (in-service date) or the date of first use.
What is Covered Under Saturn Roadside Assistance?
The Saturn roadside assistance offers the following services: Emergency Towing: If the vehicle becomes inoperable due to a mechanical breakdown, Saturn will provide towing to the nearest GM dealership. Battery jump start: If your battery needs a jump, Saturn will send a service operator out to jump start the battery. Fuel Delivery Service: If you run out of fuel, Saturn will deliver a supply of fuel, enough to get to the nearest service station. Lock Out Service: If you are locked out of your vehicle, Saturn will help to get you back into your vehicle. A remote unlock may be available if the vehicle is equipped with On-Star. Flat Tire Change: If you get a flat tire, a service operator will be dispatched to attempt to change the flat tire for a spare.
The Saturn Roadside Assistance programs covers all the items listed above. For items not covered refer to the "What is Not Covered" section of the Saturn Roadside assistance portion of the owners manual.
How Long is the Saturn Roadside Assistance?
The Saturn Roadside Assistance applies for 5 years or 100,000 miles, whichever comes first. It begins on the day of delivery to the first owner or the day of first use. It is not transferable from one owner to the next. Normally, an auto extended warranty will include a roadside assistance program that will over benefits beyond the end date of the Saturn roadside assistance program.
How to Contact the Saturn Factory Roadside Assistance
If the vehicle is equipped with On Star, then to receive roadside assistance service, just press the blue On Star button. If the vehicle is not equipped with On Star, the just call 1-800-553-6000 and a Saturn roadside assistance service representative will help you with your needs. If you have any concerns or comments you can mail them to Saturn Customer Assistance Center at P.O. Box 33173 Detroit, MI 48232-5173.
*The Saturn roadside assistance program was obtained from the 2009 Saturn Owner's Manual. For the latest information please advise the roadside assistance section of your owners manual.