Toyota Roadside Assistance

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Along with the Toyota new vehicle limited warranty comes a roadside assistance program. The Toyota roadside assistance program, or Toyota Care, offers services such as emergency towing, battery jump start, fuel delivery services, lock out service and flat tire change. It also covers factory recommended maintenance for the Toyota vehicle. The Toyota roadside assistance begins at the date of delivery to the first owner (in-service date) or the date of first use.

What is Covered Under Toyota Roadside Assistance?

Toyota roadside assistance, or Toyota Care, offers the following services: Emergency Towing: If the vehicle becomes inoperable due to a mechanical breakdown, Toyota will provide towing to the nearest Toyota dealership.  Battery jump start: If your battery needs a jump, Toyota will send a service operator out to jump start the battery. Fuel Delivery Service: If you run out of fuel, Toyota will deliver a supply of fuel, enough to get to the nearest service station. Lock Out Service: If you are locked out of your vehicle, Toyota will help to get you back into your vehicle. Flat Tire Change: If you get a flat tire, a service operator will be dispatched to attempt to change the flat tire for a spare. Along with the Toyota Care comes 5K, 10K, 15K, 20K and 25K normal factory-recommended maintenance

The Toyota Roadside Assistance programs covers all the items listed above. For items not covered refer to the "What is Not Covered" section of the Toyota Care booklet. 

How Long is the Toyota Roadside Assistance?

The Toyota Roadside Assistance and Toyota Care applies for 2 years or 25,000 miles, whichever comes first. It begins on the day of delivery to the first owner or the day of first use. It is not transferable from one owner to the next. Normally, an auto extended warranty will include a roadside assistance program that will over benefits beyond the end date of the Toyota roadside assistance program.

How to Contact the Toyota Factory Roadside Assistance

To recieve roadside assistance just call 1-800-444-4195 and a Toyota Care service representative will help you with your needs. If you have any concerns or comments you can mail them to Toyota Motor Sales, U.S.A., Inc. 19001 South Western Ave. Dept. WC11 Torrance, CA 90501.

*The Toyota roadside assistance program was obtained from the 2011 Toyota Care Booklet. For the latest information please advise the your Toyota Care booklet.