Chrysler Roadside Assistance
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Under the Chrysler new car factory limited warranty there is no Chrysler roadside assistance coverage. If your car is inoperable due to a breakdown caused by a manufacturer defect or workmanship during the 3 year or 36,000 mile factory warranty period or the 5 year, 100,000 mile powertrain warranty period, then Chrysler will tow the vehicle to the nearest Chrysler dealership at no cost to you.
How to Reach the Chrysler Towing Assistance
To receive emergency towing call 1-800-521-2779 and a Chrysler representative will be able to help you. If you are unable to reach the towing assistance center and you pay the cost of towing, then Chrysler will reimburse you, just mail your receipts to Chrysler Towing Assistance at P.O. Box 9145, Medford, MA 02155, Attention: Claims Department
While Chrysler does offer a roadside assistance program at an extra cost there are other options. An extended auto warranty will not only provide you with roadside assistance services like, battery jump start, lock out, fuel delivery service, alternative transportation, and more, but it will also extend warranty coverage after the Chrysler factory warranty has expired.
*The Chrysler Roadside Assistance information was obtained from the 2011 Chrysler Warranty booklet. For the latest information please advise your Chrysler warranty booklet.