Porsche Roadside Assistance

The Porsche roadside assistance program is an extension of the new vehicle limited warranty. It offers services such as winching, flat tire assistance, emergency towing, battery jump start, trip interruption, and fuel delivery service. The Porsche roadside assistance program begins the day the vehicle is delivered to the first owner or the day of first use.

What is Included In the Porsche Roadside Assistance?

The Porsche roadside assistance program includes the following services: Emergency Towing: If the vehicle breaks down due to a mechanical failure that is covered under warranty, Porsche will tow the vehicle to the nearest Porsche dealership, or an alternative Porsche dealership if it is within 50 miles of the breakdown.  Flat tire assistance: Because Porsche uses N-spec tires, they will not change a flat, but Porsche will tow the vehicle if it is inoperable due to a flat tire. Fuel delivery: Porsche will deliver enough fuel to get you to the nearest gas station. Jump starts: Porsche will jump start the battery if the vehicle will not crank. Lock-out assistance: if you are locked out of your vehicle, Porsche will help you get back into it. The cost of a replacement key is the responsibility of the customer. Winching: Porsche will winch the vehicle out of snow, mud, sand, or a ditch. Trip Interruption: If your Porsche vehicle breaks down due to a mechanical failure that is covered under warranty, and you are 100 miles, or more from home, then Porsche will reimburse you up to $250 per day for three days for meals, lodging, and transportation.

The Porsche roadside assistance program includes what is listed above. For a list of what is not covered refer to the "What is Not Covered" section of the Roadside Assistance portion of the warranty booklet.

How Long is the Porsche Roadside Assistance?

The Porsche roadside assistance program applies for 3 years or 50,000 miles, whichever comes first. It begins the day the vehicle is delivered to the first owner or the first day of use. The Porsche roadside assistance program is fully transferable from one Porsche owner to the next with little work needed on the previous or current owner's part. There are extended auto warranties available that will extend roadside assistance beyond the expiration of the Porsche roadside assistance program.

How to Contact the Porsche Factory Roadside Assistance

To receive roadside assistance just call 1-800-767-7243 (Option 1) and a Porsche roadside assistance service representative will help you with your needs. To make a claim for trip interruption mail the reciepts to Porsche Roadside Assistance – Trip Interruption 980 Hammond Drive, Suite 1000 Atlanta, Georgia 30328. Please allow 3-4 weeks for processing of your reimbursement.

*The Porsche Roadside Assistance information was obtained from the 2011 Porsche Warranty booklet. For the latest information please advise the Roadside Assistance section of your warranty booklet.