Roadside Assistance

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Typically in regard to an extended auto warranty, roadside assistance provides convenience features to the consumer that acquired the warranty coverage. Sometimes, the factory warranty also comes standard with roadside assistance benefits. However, roadside assistance that comes with the factory warranty typically only covers a toll free 24/7 claims service that provides towing, due to a mechanical breakdown, to your nearest dealer repair facility. An extended warranty will offer additional Roadside Assistance options such as:

  • Towing - service to the nearest ASE Certified repair facility.
  • Tire Change - assistance with the changing of a tire in the result of a flat by road debris.
  • Jump-Start - roadside service to start a weak batter or replace a dead battery.
  • Emergency Fuel Delivery - roadside delivery of fuel if your vehicle runs out.
  • Lost Key or Lockout - in case you lose your keys or lock them in the vehicle a locksmith will assist you on the roadside.

Cadillac Roadside Assistance

The Cadillac roadside assistance program comes with the new vehicle limited warranty. It offers services such as emergency towing, battery jump start, fuel delivery services, lock out service and flat tire change. The Cadillac roadside assistance begins at the date of delivery to the first owner (in-service date) or the date of first use.

What is Covered Under the Cadillac Roadside Assistance?

Infiniti Roadside Assistance

The Infiniti roadside assistance program is an extension of the new vehicle limited warranty. It offers services such as mechanical breakdown, flat tire change, battery jump start, one way tow due to a collision, fuel delivery, lock out service, and trip interruption.  Infiniti roadside assistance begins the day the vehicle is delivered to the first owner (in-service date) or the first date of use.

What is Included In the Infiniti Roadside Assistance?

Nissan Roadside Assistance

Under the Nissan new car factory limited warranty there is no Nissan roadside assistance coverage. If your car is inoperable due to a breakdown caused by a manufacturer defect or workmanship during the 3 year or 36,000 mile factory warranty period, then Nissan will tow the vehicle to the nearest Nissan dealership at no cost to you. If your vehicle needs towing to the nearest Nissan dealership, then all that you have to do is call a local towing company and Nissan will pay for the cost.

Jeep Roadside Assistance

Under the Jeep new car factory limited warranty there is no Jeep roadside assistance coverage. If your car is inoperable due to a breakdown caused by a manufacturer defect or workmanship during the 3 year or 36,000 mile factory warranty period, or the 5 year 100,000 mile powertrain warranty period, then Jeep, through Chrysler Group,  will tow the vehicle to the nearest Jeep dealership at no cost to you.

How to Reach the Jeep Towing Assistance

Dodge Roadside Assistance

Under the Dodge new car factory limited warranty there is no Dodge roadside assistance coverage. If your car is inoperable due to a breakdown caused by a manufacturer defect or workmanship during the 3 year or 36,000 mile factory warranty period or the 5 year 100,000 mile powertrain warranty, then Dodge, through Chrysler Group,  will tow the vehicle to the nearest Dodge dealership at no cost to you.

How to Reach the Dodge Towing Assistance

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